Information we use
We use account details, salon settings, client contact details, appointment information and payment status to provide the service. Card details are handled by Stripe when payment features are configured and are not stored by SalonPilot.
Why we use it
We process this information to deliver bookings, deposit and refund status, reminder queues and support; keep accounts secure; meet legal duties; and improve reliability using privacy-conscious product events.
Who receives it
Authorised salon staff see only the information required for their role. Stripe processes payments where payment features are configured. Service providers act under appropriate data-protection terms.
Retention and rights
We keep information only as long as needed for the service, legal obligations and dispute handling. Under UK GDPR you may request access, correction, deletion, restriction or portability where applicable.
Contact
Email privacy@yensi.solutions with a privacy request. We may need to verify your identity before acting.
Email support@yensi.solutions.